All order placed to sdmarvel.com undergo security checking via our payment gateway ¨Paypal〃 to ensure that the payment card is being used by the card holder and to prevent online fraud occurring. Please ensure that the billing address entered during checkout via Paypay is the address where the bill for the payment card is also sent (i.e. where the payment card is registered). Should you wish, you will be able to select a different address for delivery on the delivery address during the checkout process.
Sales Tax / Duties:
For the countries like US with 7~10% sales tax is needed. The duty charges are applied to your purchase should be follow the rule in your country.
Shipping & Delivery
Normally, we will ship your order(s) via EMS (General Post office) by speed-post for all overseas customers and or if you request to deliver the goods by DHL / FedEX, we will consider to charge you extra shipping costs depends on the case.
For more delivery details, please contact us at email@example.com.
Free shipping for the items you buy above at SD Marvel official online store! The price you see listed is the price you will pay at check out. There are no additional fees or charges levied.
We aim to dispatch all orders placed before 2:00 HKT (Our logistic centre in Hong Kong) on the day of the order, Monday to Friday, with the extreme majority of Hong Kong/Mainland China deliveries arriving within 10 working days. For international area (please check world-wide delivery for the area so far we can ship to), the delivery time is around 5~7 working days. However, we keep low stock level on hand in order to maintain every stock item with high quality & absolutely new. We may need longer time to produce your order. We do, however, ask you to allow up to 14 working days in case of such factors (stock availability) / other external factors, and payment authorization causing delays. If for any reason we anticipate a delay of more than 20 working days you will be contacted by a member of our customer service team.
Any order placed after 2:00 on Friday and during Saturday and Sunday will be process for delivery on the Monday of the following week. We will not deliver goods to any PO boxes or no fixed address. On-line tracking no will be provided to all local/international customers to track the delivery status.
We are happy to deliver your goods to a location that is different to your billing address. To do this, please mentioned via PAYPAL or email to our customer service team at firstname.lastname@example.org
Please click here to see the delivery place.
If you cannot see your desired delivery destination on the list, please contact our customer services and we will do our best to arrange an alternative means of delivery.
Customs & Import Duties:
When ordering from sdmarvel.com for delivery overseas, you may be subject to import duties and taxes that are levied once your package reaches your country. Any additional charges for customs clearance must be borne by you directly; we have no control over these charges and cannot advise what they may be. Customs policies vary widely from country to country, so far further information we advise you to contact your local customs office.
Customer need to pay relevant charges in case of the countries that require you to pay any customs/ import duties or and sales tax.
Additionally please note that when ordering from sdmarvel.com, you must comply with all laws and regulations of the country in which you are receiving the goods
Insurance & Lost Goods:
All SD Marvel goods remain the property and responsibility of SD Marvel until delivered to the specified delivery address and payment has been received in full, and they are insured against theft and accidental damage at no cost to the customer.
In the unlikely event that goods are misplaced or damaged on their way to you SD Marvel will ensure a replacement is sent directly to you, and can arrange for the collection of any damaged items.
If you suspect your goods have been lost please contact our customer service team within 30 days of ordering.
Please contact our customer service team within 48hours of receipt of the delivery in case you receive your goods in damaged condition.
Once successful delivery has been made to the specified delivery address and payment had been received in full, you will own the goods and they will cease to be responsibility of SD Marvel.