SD MARVEL By Art of Hand
Hand-woven, made from the heart  
         
HANDBAG COLLECTIONS:
 
           

Purchasing:

In order to ensure that you have quick and safe purchase, we have selected a payment gateway "Paypal〃 as our partner to process all payments. You will be requested to have a Paypal account before starting purchase on this site.

To purchase an item from sdmarvel.com simply select ˉAdd to Cartˇ on the product page, and then the ¨checkout〃 button when you are ready to make your purchase. You will then be directed to paypal's secure checkout where you will be shown a summary of your purchase including VAT (if necessary) and delivery charges, and you will then be asked to provide details of your billing and delivery addresses, and details of your payment methods that Paypal can offer to you. Once you have entered these details you will be asked to confirm your acceptance of our Terms and Conditions and to submit your order. Your order will then be security checked and if successful, processed, which may take few minutes.

Once your order has been processed you will be sent an email to the email address you provided to Paypal during checkout to confirm receipt of your order. Please keep this email as it contains your order reference number in which you may need at a later date. By placing an order request with sdmarvel.com you authorize us/our payment agent ¨Paypal〃 to perform a series of information checks to authenticate your identity, to validate your payment card, to obtain an initial credit authorization. Where necessary Paypal/we may check your information provided with secure third paries.

Stock Availability:

We base on market demand to make the collections and only keep low stock level for on-line shop. In some case, where an item you wish to purchase is out of stock because of no materials provided, we will consider to stop the production for this / these item (s). Or you can use our new service "Make to order" to make your own handbag on your request. When the stock is ready to be shipped, we will send an email to you for confirmation within two working days.

 

Payment Methods:

Sdmarvel.com accepts payments through the following payment agent:

Acceptance Mark

Security Checking::

All order placed to sdmarvel.com undergo security checking via our payment gateway ¨Paypal〃 to ensure that the payment card is being used by the card holder and to prevent online fraud occurring. Please ensure that the billing address entered during checkout via Paypay is the address where the bill for the payment card is also sent (i.e. where the payment card is registered). Should you wish, you will be able to select a different address for delivery on the delivery address during the checkout process.

 

Sales Tax / Duties:

For the countries like US with 7~10% sales tax is needed. The duty charges are applied to your purchase should be follow the rule in your country.

2. SHIPPING & DELIVERY
Shipping & Delivery

Normally, we will ship your order(s) via EMS (General Post office) by speed-post for all overseas customers and or if you request to deliver the goods by DHL / FedEX, we will consider to charge you extra shipping costs depends on the case.

Delivery Charges

For more delivery details, please contact us at customerservice@sdmarvel.com.

Free shipping for the items you buy above at SD Marvel official online store! The price you see listed is the price you will pay at check out. There are no additional fees or charges levied.

Delivery Methods:

We aim to dispatch all orders placed before 2:00 HKT (Our logistic centre in Hong Kong) on the day of the order, Monday to Friday, with the extreme majority of Hong Kong/Mainland China deliveries arriving within 10 working days. For international area (please check world-wide delivery for the area so far we can ship to), the delivery time is around 5~7 working days. However, we keep low stock level on hand in order to maintain every stock item with high quality & absolutely new. We may need longer time to produce your order. We do, however, ask you to allow up to 14 working days in case of such factors (stock availability) / other external factors, and payment authorization causing delays. If for any reason we anticipate a delay of more than 20 working days you will be contacted by a member of our customer service team.

Any order placed after 2:00 on Friday and during Saturday and Sunday will be process for delivery on the Monday of the following week. We will not deliver goods to any PO boxes. On-line tracking no will be provided to all local/international customers to track the delivery status.

Multiple Address:

We are happy to deliver your goods to a location that is different to your billing address. To do this, please mentioned via PAYPAL or email to our customer service team at customerservice@sdmarvel.com

Worldwide Delivery:

Please click here to see the delivery place.

If you cannot see your desired delivery destination on the list, please contact our customer services and we will do our best to arrange an alternative means of delivery.

Customs & Import Duties

When ordering from sdmarvel.com for delivery overseas, you may be subject to import duties and taxes that are levied once your package reaches your country. Any additional charges for customs clearance must be borne by you directly; we have no control over these charges and cannot advise what they may be. Customs policies vary widely from country to country, so far further information we advise you to contact your local customs office.

Customer need to pay relevant charges in case of the countries that require you to pay any customs/ import duties or and sales tax.

Additionally please note that when ordering from sdmarvel.com, you must comply with all laws and regulations of the country in which you are receiving the goods

Insurance & Lost Goods

All SD Marvel goods remain the property and responsibility of SD Marvel until delivered to the specified delivery address and payment has been received in full, and they are insured against theft and accidental damage at no cost to the customer.

In the unlikely event that goods are misplaced or damaged on their way to you SD Marvel will ensure a replacement is sent directly to you, and can arrange for the collection of any damaged items.

If you suspect your goods have been lost please contact our customer service team within 30 days of ordering.

Please contact our customer service team within 48hours of receipt of the delivery in case you receive your goods in damaged condition.

Once successful delivery has been made to the specified delivery address and payment had been received in full, you will own the goods and they will cease to be responsibility of SD Marvel.

 

Returning a Product

We are happy to receive goods back and perform exchange or refunds. We request that any product you wish to return to sdmarvel.com within 7days of receipts, in perfect condition and its original packaging.

Included with your original order will be a dispatch note and invoice together with a return form that is collected via our return department at return@sdmarvel.com. Please provide all relevant information including your reason for the return. This information will help us deal with your return as quickly as possible and also help us to improve the quality of our products in the future.

We advise all customers returning any goods to do so via a traceable method such as registered mail, as we can not accept responsibility for goods lost in transit. Except in cases of damaged or faulty goods, customers are obliged to pay all expenses incurred for the returning of goods.

Please send your returns to:

SD Marvel International Group Ltd.
Unit 1720, 17/F, Regent Center, Tower A, 63 Wo Yi Hop Road, Kwai Chung, N.T., H.K.

Attn. to our repairing department.

Exchanges

If you are exchanging a product and the value of the new item is less than that of the one you are returning, we will refund the difference via your original payment method.

If exchanging goods and the value of the new item is higher than that of the one you are returning, additional payment will be required.

Upon exchanging a product, you will be eligible to pay a new postage and packing charge. Please also retain your original invoice as this may be asked for as a proof of purchase.

Refunds

If any returning goods for a refund, please follow the above protocol. Any refunds being returned to you shall be done via your original payment method.

Changes & Cancellations

To change an order please contact our Customer Service department with your order number. Please note that we generally process and prepare your order immediately once your payment is confirmed, you may not be able to change your order, but instead please follow our returns policy & process.

Under the Hong Kong SAR selling regulations, you are also entitled to cancel the contract for purchase you have made with SD Marvel, at any point from the time of ordering until delivery, by contacting our Customer Service team. If you wish to cancel the contract of purchase after delivery, this will be dealt with as a Return.

Repairs for leather handbags

All SD Marvel goods carry a 3 months guarantee from the date of purchase. If within this period you detect a fault with your goods, they will be repaired or replaced at no extra costs (proof of purchase may be required) except for all freight charge incurred.

Remark: All leather handbags means the whole body of the handbags are made by genuine leather.

SD Marvel also offers a repairs and refurbishment service for damaged goods, or goods requiring repairs outside of our 3 months guarantee. This is charged on a cost per job basis.

For further details or to book in a repair please contact repair department at repair@sdmarvel.com

Disclaimer

Thank you for visiting our Web Site ("Site").YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. Your use of this Site is governed by the following terms of use ("Terms"). If you do not agree with all of these Terms, please refrain from using this Site. By using this Site, you agree to comply with, and to be bound by, these Terms. SD MARVEL may, from time to time, change these Terms in its sole discretion. By using this Site after any such change, you agree to comply with, and to be bound by, the Terms as changed.

Copyright, Trademark, and Other Intellectual Property Protection

This Site as a whole, and all material on this Site, is protected by copyright, trademark, and other intellectual property rights.

All materials on this Web Site (the "Site"), and the Site itself, are subject to protection by Hong Kong and international intellectual property laws, including, but not limited to, rights in the nature of patents, copyrights, trade secrets, trade names, trademarks, service marks, moral rights, know-how and any similar rights recognized under laws or international conventions in any country or jurisdiction in the world. These materials are owned by SD MARVEL International Group Ltd.〃) or its subsidiaries or affiliates, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks and other materials contained in this Site, as well as the software used in the design and development of this Site (collectively, ¨Content〃).

The name and mark SD MARVEL, any logos and all other SD MARVEL-related marks depicted in this Site, whether registered or unregistered, are trademarks or service marks of SD MARVEL.

The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and non-commercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of SD MARVEL, is strictly prohibited.

Submissions

You agree that any and all comments, messages, postings, data, suggestions, creative ideas, designs, concepts, product suggestions and other items or materials disclosed, submitted or offered to SD MARVEL through or in connection with this Site ("Submissions"), including, but not limited to, survey responses, shall be treated as non-confidential and not proprietary and shall become, and remain, SD MARVEL's property. Such disclosure, submission or offer of any Submission shall constitute an assignment to SD MARVEL of all rights, title and interests in all copyrights and other rights in the Submission. SD MARVEL is, and shall be, under no obligation (i) to maintain any Submission in confidence; (ii) to pay to anyone any compensation for or in connection with the use of any Submission; or (iii) to respond to any Submission. You represent and warrant that no Submission by you will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making any Submission through, in connection with or related to this Site, you agree that SD MARVEL has the right (but not the obligation) to copy, publish, distribute or use such Submission, or any part or parts thereof, for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. SD MARVEL does not, cannot and does not agree to consider or review every Submission, and is not liable or responsible for the content of any material posted on this Site by users. You agree not to upload, post, distribute or otherwise publish on this Site any material that (i) is libelous, defamatory, obscene, abusive, pornographic, threatening or an invasion of privacy; (ii) infringes the intellectual property rights, including, but not limited to, any copyright, patent, trade secret or trademarks, of any person or entity; (iii) is illegal in any way or advocates illegal activity; or (iv) advertises or solicits funds, goods or services. You are and shall remain solely responsible for the content of any Submission you make.

Links

This Site may contain links to other sites. SD MARVEL is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. Any link to another site, and reference to third-party information, products or services linked to this Site, is not, and should not be construed as, an express or implied endorsement by SD MARVEL. Any questions or comments relating to such other sites should be addressed to the operator or operators of those sites.

Products

The SD MARVEL products depicted in this Site are representative of the SD MARVEL collection. Not all SD MARVEL products must be shown on this Site. Not all SD MARVEL products depicted on this Site are available in SD MARVEL on-line store. The style, designs and colors of SD MARVEL and other products shown in this Site may be changed without notice. We have made every effort to display accurately the color of the products depicted on this Site. However, we cannot guarantee that the actual colors displayed on your monitor are accurate.

Disclaimer

Material in this Site may contain inaccuracies or typographical errors. SD MARVEL shall not be liable or responsible for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.

No Warranties

THIS SITE AND THE CONTENTS OF THIS SITE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SD MARVEL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR FREEDOM FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, WORMS OR TROJAN HORSES) OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE OR ITS CONTENTS AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES. SD MARVEL DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION CONTAINED IN THIS SITE IS ACCURATE, COMPLETE OR UP-TO-DATE, THAT THIS SITE IS FREE OF DEFECTS OR THAT ANY DEFECTS WILL BE REMEDIED. YOU AGREE, BY USING THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE, AND THAT SD MARVEL SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THIS SITE. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT SHALL SD MARVEL BE LIABLE FOR ANY ACTUAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, EVEN IF SD MARVEL HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT OR UNDER ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, PRODUCTS AND MATERIALS ON THIS SITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity

You agree to defend, indemnify and hold harmless SD MARVEL, its affiliates and their officers, directors, employees and shareholders from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys' fees and court costs, arising from or related to your use of this Site.

Miscellaneous

These Terms and your use of this Site shall be governed under the laws of Hong Kong, without regard to its conflict of law principles. Any dispute arising under these Terms or out of your use of this Site shall be exclusively resolved by the state courts located in Hong Kong, By using this Site, you hereby agree to the personal jurisdiction of, and venue in, such courts.

Termination

This Agreement is effective unless and until terminated by either you or SD MARVEL, which termination may occur at any time. If SD MARVEL determines, in its sole discretion, that you fail to comply with any of the terms or provisions of this Agreement, SD MARVEL may terminate this Agreement immediately and without notice. Upon any termination of this Agreement by either you or SD MARVEL, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise

Privacy & Security

This website is managed by SD Marvel International Group Ltd. (hereinafter referred to as ¨SD Marvel〃 or we).

SD MARVEL recognizes the importance of protecting the privacy of personal and financial information. We have instituted reasonable policies and security measures to protect the information you provide to us. When you register online with SD MARVEL, use our online store, or choose to fill out and submit one of our customer information cards when visiting a SD MARVEL store, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.

This privacy policy applies to all protected personal information collected, maintained or used by SD MARVEL in Hong Kong.

What Information SD MARVEL may collects?
SD MARVEL collects personal data from visitors to the website who may register their information or who use the online store. We also use cookies (as described below) and track IP addresses so that we can improve our services and enhance your SD MARVEL experience. In addition, SD MARVEL collects some protected personal information (e.g., name, address, telephone number(s), credit card information, email address, etc.) via order confirmation from our customers who submit a order to our payment gateway on-line, from unrelated third parties. To serve you better, we may combine information you give us with other information which is publicly available.

SD MARVEL does not knowingly collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register and/or use the online store.

How SD MARVEL Uses Information You Provide?
If you give us your personal information via online, then with your consent, SD MARVEL will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

We may send you announcements or communications by email only if you donˇt give us your permission to do so by returning email to our customer service email address: customerservice@sdmarvel.com.

Does SD MARVEL Share Your Information With Others?
SD MARVEL does not sell, rent or disclose our client's names, addresses, email addresses or other personal information to any non-SD Marvel IntˇL Group Ltd. In order to maintain our website, to manage our database, to distribute e-mails and to provide client communications, SD MARVEL contracts with selected third parties. As necessary, the personal data you provide to us may be processed by these third parties, solely on SD MARVELˇs behalf but we do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If SD MARVEL is acquired by another entity or is merged or consolidated, information about SD MARVEL customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Security

SD MARVEL uses appropriate security measures to protect the information you provide to us. However, while we take reasonable steps to protect this personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this breach is due to our negligence.

Accuracy and Retention
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from the SD MARVELˇs marketing list at any time by contacting us at the mailing address listed below. SD MARVEL International Group Ltd.

Acceptance of Privacy Policy and Modifications
By accessing and using the SD MARVEL website (including purchasing items through the third parties e.g. Paypal assigned by our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. SD MARVEL reserves the right occasionally to make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop.

Contact Us
If you have any comments or queries regarding our privacy policy, please send an email to: customerservice@SDMarvel.com

 
SD Marvel International Group Ltd. 2012, All right reserved